FEEDAPTOR / HOW TO

How do I cancel, and when does access end?

Manage renewal in Account and billing and inspect the confirmed access-end date.

The workspace owner can open Account and billing to manage the subscription and turn off renewal. A cancellation scheduled for the end of the paid period normally keeps access until the confirmed period-end timestamp. Check the state displayed after the cancellation rather than assuming a button click completed it.

When a subscription ends or is terminated immediately, paid catalog operations and scheduled customer work are no longer available. Cancellation does not itself delete your saved catalog or erase payment records. Download the data you need and handle any separate deletion request explicitly. Restoring a local release does not restore subscription access or restart billing.

What to do

  1. As workspace owner, open /account and choose the billing management control.
  2. Submit the cancellation in the secure billing view.
  3. Return to Feedaptor and confirm renewal is off and the end date is shown.
  4. Download needed artifacts before paid access ends.
  5. Use a separate data-deletion request if you also want stored catalog data removed.

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