The workspace owner can manage invoices, payment methods, and subscription details through Account and billing. Check the billing period, currency, tax, and subscription reference when comparing a receipt with the price on Feedaptor. The total is $49 USD per workspace per month, including applicable tax. Your receipt may show the tax portion within that total.
If a charge appears duplicated, unexpected, or incorrect, open a billing ticket with its date, amount, currency, and receipt reference. Refund requests require review under the applicable purchase terms; submitting a ticket does not itself issue a refund or cancel renewal. Keep personal payment credentials out of messages, and use the secure billing interface for payment-method changes.
What to do
- Open /account as the workspace owner.
- Use the billing management control to find the relevant invoice or receipt.
- Compare the period, $49 total, and included tax with the subscription terms.
- Submit a billing ticket with the reference and requested resolution.
- Confirm cancellation separately if you also want future renewal stopped.