Activation depends on a verified subscription update reaching Feedaptor. The account page checks for that update after payment and can show a pending state while confirmation arrives. Closing the payment window early or losing the return page does not justify another purchase; sign back in and check Account and billing first.
Confirm that you used the same Feedaptor account and intended workspace as the purchase journey. If payment completed but activation remains pending, use the retry or status check shown in Feedaptor, then open a support ticket with the workspace and receipt reference. Do not include a full card number, security code, password, or payment credential in the ticket.
What to do
- Return to /account using the original ChatGPT sign-in.
- Check the workspace name and subscription state.
- Use the displayed status refresh and allow time for verification.
- Find the payment receipt or transaction reference.
- Open a billing ticket if the mismatch remains; avoid a second subscription purchase.